Skip to content

Orders over AED100 are free


Orders under AED100: AED23 shipping fee. COD orders: AED15 service fee.

Dispatched within 24 hours

On weekdays (Monday–Friday), excluding the order date and public holidays. Processing may take longer during sales due to high demand.

DELIVERY PARTNERS

In the UAE, our delivery is managed by Quikup.

We appreciate your patience and understanding. If you have any questions, feel free to reach out to us at discover@sparklyessentials.com

For our valued international customers, watch this space we will be offering shipping overseas next year.

Customer Experience

HOW CAN I CONTACT CUSTOMER SERVICE?

You can reach us at discover@sparklyessentials.com for assistance with orders, returns, or general inquiries.

WHAT ARE YOUR CUSTOMER SERVICE HOURS?

Our team is available Monday to Friday 4 - 9PM & weekends (UAE time).

DO YOU OFFER GIFT WRAPPING CARDS?

Yes, we offer gorgeous reusable gift wrapping for select items, which includes a satin drawstring bag, a gift box, and an iridescent beach bag. Please note that during sales, this option is available only for orders over AED 200.

Shipping

DO YOU SHIP INTERNATIONALLY?

Not yet—but international shipping is coming in 2026! Watch this space for updates.

HOW MUCH DOES SHIPPING COST?

Enjoy FREE shipping on UAE orders over AED 100. COD orders: AED 15 service fee. Orders under AED 100: AED 23 shipping fee.

WHAT HAPPENS IF I'M NOT HOME DURING DELIVERY?

Our courier partner will attempt delivery again or contact you to arrange a convenient time.

HOW LONG DOES DELIVERY TAKE?

Dubai & Abu Dhabi: Next-day delivery (if ordered before 2PM).

Other Emirates: 1–2 working days.

Returns & Refunds

WHAT IS YOUR REFUND POLICY?

We accept returns within 14 days of receiving your order if the items meet our return criteria. For assistance, email us at discover@sparklyessentials.com.

HOW DO I REQUEST A RETURN?

Email discover@sparklyessentials.com with your order number.

Follow the instructions provided to arrange a pickup or drop-off.

ARE SALE ITEMS ELIGIBLE FOR RETURNS?

Sale items are not eligible for refunds but may be exchanged depending on stock availability.

HOW WILL I RECEIVE MY REFUND?

Refunds will be processed to your original payment method or issued as a voucher for COD orders. 

Placing an Order & Other Bits

HOW CAN I PLACE AN ORDER ON SPARKLY ESSENTIALS?

Simply add your favourite items to your cart, proceed to checkout, and follow the prompts to complete your purchase.

WHAT SIZES DO YOUR PRODUCTS COME IN?

We offer a wide range of sizes and fits, which are listed in the size guide on each product page. if unsure about fit please check each products as we give you our thoughts based on our models and customer feedback.

CAN I MAKE CHANGES TO MY ORDER AFTER IT HAS BEEN PLACED?

Once an order is placed, it cannot be modified. However, you can contact us immediately at discover@sparklyessentials.com to discuss possible solutions.

WHAT CURRENCIES DO YOU ACCEPT?

All prices are in AED

Drawer Title
Similar Products